Job Information
Raymond James Financial, Inc. Supervisor, Operations - Freedom Trading in St. Petersburg, Florida
Description
Job Summary
Provides direction, leadership and support for AMS Freedom Trading Operations. Implements business plans and ensures policies and procedures are followed. May be accountable for various projects to improve efficiency and drive productivity and quality within their area. Individuals at this level should have a broad understanding of the different areas of Trading and Operations. Contact with internal and external customers will be required to identify, research, analyze and resolve issues. Monitors productivity and service levels. Strong people leader to provide coaching, development, and performance management.
Essential Duties and Responsibilities
Oversee and manage day to day operations of AMS Freedom Trading Operations
Partners with cross site peers and managers to establishes performance goals for department; collaborates with and directs associates to meet or exceed these goals
Acts as an information source for associates and ensures training and development occurs
Plans, assigns, monitors, reviews, evaluates, and leads the work of associates
Oversees team morale and plans for appropriate team building activities and rewards and recognition
Handles performance management including career development and progressive discipline of direct reports
Interviews and hires associates who possess the core competencies of the position to strengthen the department and mitigate turnover
Works in cooperation with peers on establishing objectives and developing processes and procedures to ensure efficient and timely workflow with special regards to service delivery, compliance and risk factors for the firm
Ensures appropriate documentation and departmental tools are created and/or maintained (job procedures, job aids, forms, training material, etc)
Interprets and applies organizational policies and procedures
Effectively collaborates with other supervisors in the same or different functional groups to accomplish assigned goals and process/policy changes; oftentimes this collaboration occurs across multiple sites
Overlay accounts to pre-defined mutual fund and ETF trading models and execute trades based on product guidelines
Plan, implement, and execute periodic large scale rebalances for various managed platforms
Qualifications
Knowledge, Skills, and Abilities
Knowledge of
General knowledge of managed account practices
Model based portfolios and their implementation
Investment concepts, practices and procedures used in the securities industry
Market trading practices of products including equities, ETFs, UCITs, and mutual funds
Creation and execution of large block trade allocations, determining best method of execution
Intermediate Excel experience
Skill in
Managing workflow and priorities in a fast-paced environment
Establishing operational objectives
Implementing processes and procedures for efficient and timely workflow
Promoting effective coordination between work groups
Interpreting and applying policies and procedures
Ability to
Learn the concepts, principles, and practices of assigned functional area
Plan, assign, monitor, review, evaluate and supervise the work of others
Coach and mentor others
Identify training needs and develop subordinates
Balance conflicting resource and priority demands
Partner with other functional areas to accomplish objectives
Facilitate meetings, ensuring that all viewpoints, ideas, and problems are addressed
Incorporate needs, wants, and goals from different business unit perspectives into operational processes
Communicate effectively, both orally and in writing
Work independently as well as collaboratively within a team environment
Lead others in providing a high level of customer service
Establish and maintain effective working relationships at all levels of the organization
Work in a hybrid environment, with 40% in-office and up to 60% work-from-home, if desired. If not, can work full time in the office. Must live within commuting distance to our home office located in St. Petersburg, FL
Education/Previous Experience
Bachelor's degree in a related field or an equivalent combination of education and work experience
Three (3) or more years’ experience in financial services / operations including one (1) year of leadership experience in a financial or service organization
Licenses/Certifications
- SIE and Series 99 preferred
Travel Required
- Up to 10% of the time
Job: Operations
Primary Location: US-FL-St. Petersburg-Saint Petersburg
Organization Asset Management Services
Schedule Full-time
Job Shift Day Job
Travel Yes, 10 % of the Time
Req ID: 2401911